Q: What is an in-person class like?
A:
We’ve changed our in-person format since Covid-19 to keep our guests and staff safe! Here’s a video about what our in-person set-up typically looks like for our public classes. https://youtu.be/X2K9dK-Z6V4
You’ll have a work station, set up with pre-measured ingredients and all the food and equipment you’ll need for class. You’ll follow along with our chef instructors, working individually or in pairs (depending on the menu) to complete the meal. We have a video screen and enhanced audio so you’ll be able to hear and see our chef-instructor. When all the cooking is finished, you’ll sit down to enjoy what you’ve made.
Q: Can I use my gift card for items in your shop? Like the Thanksgiving sale?
A: Yes! You absolutely can. Please e-mail us prior to ordering and we can transfer your credit to our store. (Our gift cards live in our Event/Ticketing system and our shop is through a separate system, but we can transfer the balance to a code in our online shop).
Q: What is a virtual class like?
A: We’ve got a pretty cool set-up for our virtual experiences, and our guests agree! With multiple camera views, you’ll be able to easily follow along with our chef-instructors and are welcome to unmute and ask questions at any time. Virtual classes are a great way to get the Tablespoon experience right from your home kitchen! Classes are held on Zoom and typically priced by device + ingredient kit. Ingredient kits are now optional, so if you’d prefer to shop for and prep your own ingredients – you can do that! Check out our Instagram for some reviews and photos!
Q: What are you doing to prevent the spread of Covid-19 in in-person classes?
A: It’s our first priority to keep our guests and staff safe. In order to do so, we have altered our class layouts and are implementing additional health and safety precautions intended to prevent the spread of COVID-19. Please review our Safe Cooking and Dining Guidelines. You’ll be sharing a station (equipment, food, etc.) with those you purchased tickets for. All guests are required to wear masks while not actively eating and drinking. Here’s a video about what our in-person set-up typically looks like for our public classes. https://youtu.be/X2K9dK-Z6V4
Please feel free to reach out with any questions or concerns.
Q: Do you offer kids classes?
A: We are offering virtual kids events, and we occasionally host offsite kids events, but at this time we are not able to have kids in our regular classes. Due to a policy change at Findlay Kitchen (where we currently host classes), only students 16 and older may enter the facility. We were disappointed to have to hit the pause button on our kids’ classes, however, we are very excited to announce that we’ll be moving into our own space in 2021 and will be resuming our kids’ programming there! Please join our e-mail list to get updates.
Q: How much do your classes cost?
A: Our hands-on cooking classes are held at Findlay Kitchen and typically last around 2-3 hours. Most of our hands-on cooking classes range from $69-$95 per person (+tax and fees). Your ticket includes instruction from our professional chefs, craft beer and hand-selected wines, all the food you cook and enjoy during class, and any leftovers to bring home!
Q: Everything is sold out! When do new classes come out?
A: Our classes tend to fill up very quickly (like, within a few minutes of going on sale!) We release tickets to new classes about once a month. Those on our e-mail list receive a sneak peek of what’s going on sale first! If you’d like to receive e-mails from Tablespoon, please click here to sign-up! If the class you wanted to take is sold out, please e-mail us to join the waitlist! We sometimes have cancellations or are able to add dates for a new class and then you’ll be the first to know. If you want to join the waitlist for a sold out class, please send us an e-mail with your request! hello@tablespooncookingco.com
Q: How do I buy a gift card?
A: Please go to our Gift Cards Page for more information.
Q: Do you offer private events?
A: We do! We are currently offering virtual and in-person private classes. Please send us a message using the form on our Private Events page.
*Please Note: at this time we are not able to accommodate private classes for anyone under the age of 16. We hope to be able to offer this in the future!*
Q: I was scheduled for a class that got postponed due to Covid-19 closures and couldn’t make the rescheduled date - how can I reschedule?
A:
Please e-mail us prior to the class release (as soon as possible!) and we will issue you an account credit for the value of your tickets. From there, you’ll receive a 20-digit redemption code that you can use toward the purchase of a different class. You will be responsible for signing yourself up when tickets go on sale, using the credit, as we cannot reserve spots or transfer your tickets to a different class type.
Q: What is your cancellation policy?
A: All purchases are non-refundable. If for any reason you are unable to attend class, please contact us as far in advance as possible.
For in person classes, cancellations must be requested at least 7 days before the class begins. You will be given the following options (please note: change fees may apply):
- Receive TBSP credit in the form of a gift card equal to the full amount of the purchase
- Transfer to another class
- Transfer subject to seat availability at the time of the transfer. You may transfer into a class of equal or lesser value, or pay the difference in order to transfer into a class with a higher ticket price.
- Â Give your ticket(s) to someone you know
- If you choose to give your tickets to someone you know, please include new attendee information along with your cancellation request.
Cancellations made within the 7 days prior to the class start will not be eligible for refund or credit. If you need to cancel within this period, please contact us as far in advance as possible. (Updated: 05/02/19)
Q: What’s included in my class ticket?
A: For our hands-on cooking classes, you’ll get hands-on instruction from professional chefs, craft beer and hand-picked wine from small producers, a booklet of recipes from class, all the food you cook and enjoy during class and any leftovers to bring home! We offer a seasonally rotating selection of wines from small producers as well as local craft beer.
Q: Can you accommodate dietary restrictions or food allergies?
A: Each class ticket page should include information about which common dietary restrictions we are able to accommodate, so please check there before registering. Either way, we need advanced notice (2 weeks minimum) to accommodate any dietary restrictions or food allergies. If you have questions, please contact our staff and we’ll do our best to guide you to the right class. For virtual classes, we cannot alter ingredient kits or recipes to accommodate dietary restrictions.
Q: Are your classes hands-on?
A: Yes! At an in-person Tablespoon cooking class, you’ll learn through hands-on experience – chopping, stirring, smelling, tasting, etc.
Q: How do I redeem a gift card?
A: If you know your 20-digit redemption code, you’ll simply enter the code in the redemption box at checkout. If your gift card was purchased before 11/23/18 OR you don’t know your gift card code, please e-mail us ahead of the ticket release so we can assist you. (hello@tablespooncookingco.com)
Q: Who teaches the classes?
A:Â Class will be led by one of our chef-instructors, who are all seasoned culinary professionals. We also feature guest instructors from local restaurants, so check out our calendar to see who’s cooking next!
Q: Will we eat in class?
A: Yes! In most of our classes, you’ll eat what you make at the end of class. The only exception to this would be knife skills, which just has a light dinner at the start of class. We advise eating a snack before arrival since most of our classes run about 3 hours.
Q: What is cookbook club?
A:
(please note – cookbook club format has gone virtual as of March 2020 – please go to our class schedule and visit this month’s cookbook club ticket page for details!)
Tablespoon’s Cookbook Club is a monthly potluck where everyone brings a different dish from the same cookbook. It’s a great way to explore everything a cookbook has to offer without having to do all the cooking by yourself. We typically meet on Tuesdays at Oakley Wines. Cookbook club is a monthly ticketed event. You may purchase individual tickets to each month’s meeting, or sign up for a 12 month or 6 month Cookbook Club membership (2020 options coming soon!). Although everyone brings a potluck item to share, your ticket goes towards securing the venue, 2 glasses of wine (chosen especially for the cookbook), and supplementary dishes from TBSP chefs! We make sure that regardless of what everyone brings, you’ll always have a well-rounded meal. The chosen cookbook for each month can be purchased at Joseph-Beth Booksellers at Rookwood Commons (mention TBSP Cookbook Club for a 20% discount!), on Amazon, or you can borrow one from your local library. Don’t have time to grab a book? Pick a recipe from the author’s website or blog, or bring a food item related to the theme! Anything goes as long as you’re having fun! We also encourage you to join our facebook group and start sharing ideas! There, you’ll find a monthly sign-up sheet where you can share the recipe you’re bringing.
Q: Are your classes okay for beginners?
A: Absolutely! We welcome all skill levels. Our chef-instructors and staff will work with you to ensure everyone in the class is comfortable, learning something, and having fun!
Q: Can we bring our own drinks?
A: Only non-alcoholic beverages, please. Beer and wine are included with most classes, but you’re welcome to bring your favorite non-alcoholic beverages with you.
Q: Where are classes held? Where do I park?
A: Most in-person classes are held at Findlay Kitchen, a shared commercial kitchen. Findlay Kitchen is located in OTR, on the west end of Findlay Market. The closest parking lot is at 217 W Elder St. (Google Maps Link).
From the parking lot, walk toward Findlay Market and turn right on Elm (South). Findlay Kitchen is opposite the Cincinnati Bell Connector station on Elm Street. You’ll pass places like Harvest, The Rhined and Tablespoon’s future storefront (coming soon!). Findlay Kitchen has orange and white awnings – we’ll be in the front kitchen – you’ll see us through the large windows.
Q: How many people are in each class?
A: Most of our hands-on cooking classes have 12-14 people. For updated 2020 formats – please visit this page: Reopening Plan
Q: What should I wear to class?
A: For our cooking classes, please wear closed-toed, non-slip shoes and comfortable clothing. Hair should be pulled back or tucked under a hat. Aprons will be provided for you.
Q: Do I need to bring anything to class?
A: All equipment and ingredients for class will be provided for you, including knives and aprons. You can bring food-safe containers for leftovers, but we’ll have some available if you forget. For the Knife Skills classes, you’re welcome to bring your own knives to use, but it is not required.
Q: I am coming with friends. Can we sit together?
A:Â Yes, please let us know in advance so we can plan the seating accordingly.
Q: Should I tip the staff?
A: It’s totally up to you! If you felt our staff made your experience extra special, we are sure they would appreciate a tip.
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